FAQ

Frequently asked questions

Who accepts payment?

Pay the provider on its website. KBC ROVUNELIUS does not accept travel payments.

Who confirms the booking?

The provider with whom the booking is made supplies the confirmation and booking documents.

Who handles cancellations or changes?

Contact the provider where you made the booking. Its cancellation and change terms apply.

Can I book now?

You can follow partner links for flights, transfers, activities, eSIM and travel insurance. Search, availability and purchase take place on the provider’s website. Hotel partners are still under review.